Openreach Service Delivery Transformation
Attendance Patterns - Niche Groups
17 February 2010
One of the fundamental principles agreed with Openreach is that, whilst contractual change will occur, no changes to attendance will be proposed or implemented where there is no current business rationale.
In keeping with this, Clive Gunby, Employee Relations & Internal Communications Director, has written to the CWU setting out a list of functions where there will be no immediate change. When this list was reported at the Openreach Briefing Forum concern was expressed around the inclusion of Coaches.
It is not proposed to alter the attendance patterns of Field Coaches pending a review of the OM role which could have implications for Coaches. This will be the subject of separate consultation with the CWU. Openreach has, at least, recognised the Union’s concerns and we will monitor this in practice, in light of our policy of equal commitment from all who can work the new patterns - specifically Saturdays.
There are some functions which the CWU Executive team believes may come into the category of “niche group” and the union will make the appropriate representations.
February 2010 |
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| 21CN frames teams | Fleet Management | Roster Design |
| Accommodation Management | Investment Planning | Service Planning & Scorecards |
| Audit Analysis & MIS | Mobile Communications | Streetworks Consultants |
| Billing and Pricing and Policy team | Newsite Planners | Streetworks office |
| Business Intelligence/MIS | Personal Assistants | Supply Management |
| Business Planning | Planning Assessors | Support engineers in FSO's |
| Capacity Planning | Planning, some elements, e.g. Newsite Reps | Systems Delivery |
| Change Planning | Plant protection officers and Controllers | Trainers |
| Clerical Support | Pole Testing | TRC spotters |
| Coaches - will also stay as is until OM review | RCCM performance analyst | Wayleaves consultants |
| eRecords | Repayments Project Engineers | |



