Openreach Service Delivery Transformation

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Code of Practice for GPS Technology

14 July 2009

The CWU Executive has sought confirmation from Openreach that, given the roll-out of GPS technology, the Code of Practice previously drawn up was an agreed document.

Openreach

This confirmation has now been received and the Code of Practice is now an agreement between the CWU and Openreach. Further work is being done, particularly around the processes and guidelines for Controls.

In conjunction with Openreach, a workshop for Branches in the current roll-out areas was held in CWU Head Office. The event was largely based on the training that will be given to managers.