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16 February 2001 Volume 6 Issue 6 Paragraphs 64 - 78

WEEKLY INFORMATION FROM THE COMMUNICATION WORKERS UNION
SUMMARY
GENERAL
64 CWU Blind Babies Fund
65 Annual Conference 2001: Ballot Arrangements for Postal and Operator & Ancillary & Constituencies
66 Workers Music Association Summer School
67 General Conference Motion 38
68 TUC National Youth Course
POSTAL
69 Performance Bonus Scheme Change Audit Trail
70 Royal Mail Uniform Review
71 Quadrant Tarlffs: April Review
72 Service Delivery Standard Redundancy Terms
73 Royal Mail Pay 2000: Weekend Workers
74 Resourcing in Vehicle Services
TELECOMS
75 Provision Service Units
76 Notes Held to Order Allowance: Cash Handling & Distribution
77 Network Build Change Agenda: Project Streamline
HEALTH & SAFETY
78 Post Office: First Aiders
SPECIAL BRIEFINGS
SB/64 Unofficial Industrial Action: Oxfordshire (Derek Hodgson, G.S.)
SB/65 L&CD Pay: ex-Parcelforce Members (Phil Browne)
SB/66 Annual Conference 201: Ballots & Nomination Papers (Simon Sapper)
SB/67 Report a Fault Campaign (Simon Sapper)
SB/68 NewGrid Review of Short Term Cover (Bill McClory)
SB/69 Bank Holday Attendance Credits (Bill McClory)
SB/70 General Conference Annual Report (Simon Sapper)
SB/71 Quality of Service Recovery Plan (John Keggie, DGS{P))
SB/72 CWU Training Programme (Eric Lovett)
SB/73 Pay Review 2000: Transaction Services (Tony Kearns)

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GENERAL
64
CWU Blind Babies Fund
At the Induction School held at the Elstead Hotel, CWU Education Centre, during the week commencing 22 January to 26 January 2001, a collection of £150.00 was made for the CWU Blind Babies Fund. Many thanks to everybody who contributed so generously to this worthwhile cause.
Any enquiries on the above paragraph should be addressed to Miss Sally Bridge, Assistant Secretary, quoting Reference No.1.6.

65
Ballot Arrangements for Postal and Operator & Ancillary Constituencies (including clerical branches with members employed by the Post Office) Branches should by now be in receipt of the NEC Regulations re: the above. The ballots to be conducted at AnnualConference 2001, which are applicable to the above Constituencies, are as follows:
1. TUC 2001
2. Women's TUC 2002
3. Black Workers' TUC 2002 
4. Scottish TUC 2002
5. Women's Scottish TUC 2001
6. Welsh TUC 2002 
7. Lesbian and Gay TUC 2001 
8. Labour Party Conference 2001
9. Labour Party Women's Conference
10. Retired Members' Advisory Committee (Rule 5.10).
11. Youth Advisory Committee(Rule 5.11)
12. Women's Advisory Committee(Rule 5.8)
13. Ethnic Minorities Advisory Committee (Rule 5.8)
14. Lesbian and Gay Advisory

Committee (Rule 5.8)
15. Disabilities & Special Needs
Annual Conference 2001: Advisory Committee (Rule 5.8)
16. CWU Trustees (Rule 8.2)
17. Members' Auditors (Rule 8.4)
18. Postal Standing OrdersCommittee (Rule 6.37.1)
19. UNI World Congress 2001
20. UNI World Women's Conference 2001
Nomination forms (C/1) are available Branches and can be obtained from the Standing Orders Committee  (Postal) Tel no 020 8971 7501/502 and must be returned BY POST TO BE  RECEIVED ON OR BEFORE FIRSTPOST THURSDAY, 15TH MARCH 2001 to the Standing Orders Committee  (Postal) CWU, 150 The Broadway,Wimbledon, London SW1 9 1 RX.Nomination forms received after this time and date will NOT be included in the Ballot arrangements.Branches are reminded that only nomination forms supplied by the Standing Orders Committee (Postal) are to be used. Photostat and facsimile copies will not be accepted. The Constituencies referred to in the Regulations are generally those detailed in paragraph 6 of the Instrument of Amalgamation and Rule 3.2.1.

Constituency

 Members

Clerical

The former members of the NCU Clerical Constituency (Except those employed by the Post Office)

Engineering

The former members of the NCU Engineering Constituency (except those employed by Post Office)

Operator & Ancillary

 The former members of the UCW subject to the (0 & A) jurisdiction of the former Telecomms Group Management Committee.

Postal

The former members of the UCW subject to the jurisdiction of the former Post Office Group Manage ment Committee and former members of the NCU Clerical Constituency employed by the Post Office

Postal Technical

The former members of the NCU Engineering
Services Constituency employed by the Post Office.

Any enquiries regarding thispublication or the Ballot arrangementsfrom the Postal and Operator & Ancillary Constituencies should be directed to

Standing Orders Committee (Postal) on 020 8971 7501/502. Phil Duffy, Chair Standing-Orders Committee (Postal)

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66
Workers Music Association Summer School
For one week at the beginning of every August, the Workers Music Association organises a holiday school of music for amateur musicians, with a particular bias towards trade unionists and co-operators. In 2001 the 55th consecutive school will take place from 4th to 11th August and, as usual, the venue will be Wortley Hall, nestling among Yorkshire's hills and dales a few miles outside Sheffield.

Wortley Hall was at one time the family seat of the Earl of Wharncliffe, but during the Second World War it was abandoned, eventually to be purchased by trade union and labour organisations and converted to an educational and holiday centre. It has splendid facilities, including a ballroom, a well-equipped bar and lounges, and beautiful landscaped gardens. It is particularly well suited to a music course with its large, thick-walled rooms where a brass band or a jazz group can play without disturbing the choral or solo singers nearby!

The Workers' Music Association believes that everyone should be given the opportunity to enjoy and participate in musical activity, and that music is a part of life and can play its part in helping to build a peaceful and more just society. The annual Summer School reflects this attitude - the syllabus is varied and wideranging, including courses for brass band, jazz, folk music and dancing, orchestral and chamber music, choral, solo and ensemble singing, conducting, composition, aural training, sight-reading and harmony. The students are at all levels of ability and experience and there is a wide age range. The only rule is that everyone must participate, as an instrumentalist, or singer, conductor or composer. In other words, it is NOT a "lecture and listen" but one in which every student plays an active part.

The CWU is providing 4 scholarships to help its musical members to attend the school. Anyone interested should write to Eric Lovett National Organising Secretary no later than Thursday 12th April 2001 giving full details of their musical experience and ability, instruments
played (if any), range of voice (soprano, alto, tenor or bass), and any other helpful information, and stating the course or courses for which they would like to enrol.

Any enquiries regarding this paragraph should be addressed to Eric Lovett National Organising Secretary at 150 The Broadway, Wimbledon, SW19 1RX.

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67
General Conference Motion 38
The 2000 General Conference agreed the following motion:

This conference is critical of the current criteria for CWU membership's ability to enrol onto OPUS 2. As things stand at present, only ex-BT members can take advantage of OPUS 2.

Conference therefore instructs the National Executive Council to make OPUS 2 available to all members of the CWU irrespective of whether they are from BT, Post Office, Girobank etc with immediate effect".

As a result of this motion, the CWU has been in discussion with the Union run OPUS 2 recruitment agency in order to establish ways in which we can work together and keep our members informed of employment opportunities throughout the communications sector.

For example, currently a major telecommunications company is recruiting technical staff in the Bristol area. Any CWU member interested should contact OPUS 2 on the number below as soon as possible.

It is hoped that a formal arrangement will be established soon for all CWU members but in the meantime more information is available from OPUS 2 on 020 8971 6000 or at www.opus2jobs.com.

Nigel Cotgrove Assistant Secretary

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68
TUC National Youth Course
The CWU is offering four places on the TUC National Youth Course which will be held at Otterburn Hall outdoor pursuits centre in Northumberland on 21st - 25th July. The Youth Course programme of outdoor activities is an exciting and enjoyable way to learn more about the benefits of working together to achieve common goals, and develop the necessary skills to be a confident and effective trade union activist.

By using a wide range of outdoor activities that look at the nature of acting collectively, participants will enhance and equip themselves with practical skills essential for carrying out union activities such as communications, leadership, presentation, problem solving and confidence building,

The course is designed in such a way that it will relate practical sessions to Trade Union organisation, -plus give participants a better understanding of the basis of trade unionism and greater motivation to become more involved.

Outdoor activities enables young members to develop these skills in an environment which they will find stimulating and challenging.

The course is open to all young members regardless of level of physical fitness or disability.

Application forms can be obtained from the Training Department at CWU HQ Wimbledon. Application forms must be returned no later than Thursday 12th April.

Any enquiries regarding this paragraph should be addressed to Eric Lovett National Organising Secretary.

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POSTAL

69
Performance Bonus Scheme Change Audit Trail
A few questions have been asked with respect to Delivery Units who were above 90 EP when the model local agreement was signed or have gone above 90 EP after re-setting. The answer is no savings are required other than absorption of shorter working weeks and meal relief harmonisation.

The attached makes the position clearer.

Any enquiries to Billy Hayes's Department, Reference 150.01(b)
Att. PE8

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70
Royal Mail Uniform Review
CWU Briefing No. 45, paragraph 613, requested comments on the new Royal Mail uniform as attached.

The review has been overseen by Noel McClean, Postal Executive Council members. The analysis was done by Naomi Cooke.

Any enquiries to Billy Hayes's Department, Reference 500
Att:PE9

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71
Quadrant Tariffs: April Review
Quadrant Tariffs are subject to a general review in April and a limited review in October. In April 2000 Quadrant froze Value Plus prices and in October confirmed no increase. This is therefore the first increase in prices in at least 18 months for some items and 2 years or longer for others.

Two Options have been prepared by Quadrant, details of which are enclosed. Both Options are designed to produce the same effect which is an overall increase of 2.5% revenue based on the application of the revised prices to total sales. Although the overall effect of the increase is 2.5% based on total sales the proposed increase for some individual items is substantially higher in percentage terms. On the other hand, in both Options prices of a range of items remain frozen.

Option 1 differs from Option 2 in that prices of Breakfast items are frozen (with the exception of sausages which are an improved product in that Quadrant will cease to use to sausages in which the meat has been mechanically recovered) and the increase in price of potatoes is less than in Option 2. The consequence of this is that the increase in the price of beverages is greater in Option 1 as is the price increase for the new sausages.

In addition to expressing a preference between Option 1 and Option 2, the Union is of course able to suggest further alternatives to Quadrant. However, it will not be practical to simply suggest a further freeze in prices given the substantial increases in the cost of some food items which has taken place in the last 18 months.

By way of comparison Branches may wish to note the-average prices tabulated by Labour Research Department in the Bargaining Report of November 2000, which I attach in full.

The Quadrant Joint Working Group is due to meet to consider the proposals on 28th February and it would therefore be most helpful is Branches could let me have any comments by Tuesday 27th February at the latest.

In addition, there are vacancies for representatives from Branches on the Joint Working Group. If you have any representative interested in nomination to the JWG, which meets 4 time per year, please contact my office.

Any enquiries concerning this item should be directed to Ray Ellis, Assistant Secretary, at 150 The Broadway, Wimbledon, SW19 1RX

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72
Service Delivery Standard Redundancy Terms
Prior to Christmas 2000 the Union was notified -by Service Delivery of their intention to change their standard redundancy terms.

Lump sum payments of £2400 (married person) and £1200 (single person) were introduced under Royal Mail Development for over 55 years old. Service Delivery advised the Union that this was a temporary arrangement to take account of unforeseen changes in the social security legislation which affected employees who are about to take voluntary redundancy. They explained that the payments were ceased in other Post Office businesses but not in service delivery and they had decided to cease the payments with immediate effect. Anyone who had already accepted a formal redundancy offer however which included the payment would have the payment honoured but, any future offers would not include the lump sums. The Union questioned the validity of Service Delivery's action and sought clarification from them in relation to their claim that the payments were discriminatory.

A reply has now been received from Service Delivery in which they confirm that the payments are illegal in that they discriminate on grounds of marital status (not sex). As a result the Head of Resourcing and Employee Deployment, has informed us in the attached letter that Service Delivery cannot comply with our request to maintain the payments.

We are currently looking into the - matter further with a view to examining the validity of Service Delivery's actions and any developments will be reported.

Any Branch comments should be addressed to Deputy General Secretary's office quoting reference 68000.

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73
Royal Mail Pay 2000: Weekend Workers
In line with the information published in the special issue of the Post dated 6th February 2001 headed Royal Mail Service Delivery Pay 2000. I have published for your information the pay directive associated with weekend duties which has now been cleared by the Postal Executive. The directive no.1/2001 is attached as an annex to this briefing.

Any queries regarding this paragraph should be addressed to Mike Hogan, Assistant Secretary, quoting reference no. L. 140.24(b).
Att:PE11

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74
Resourcing in Vehicle Services
The original joint agreement between Vehicle Services and the CWU on Resourcing in Vehicle Services contained a review cIause.

The joint reyiew of the agreement has now taken place and I attach a.signed copy of a revised resourcing agreement.

There are two changes from the original Resourcing Agreement:

Paragraph 3.3 Agency Staffing. An additional sub-paragraph has been inserted under Paragraph 3 as follows:

"Agency Staffing
It is recognised that immediate recruitment to short/fixed term and long term posts is not always possible. Where it has been jointly agreed that the period between resource being required and the appointment of a short/fixed term or long term contracted employee cannot be covered as laid out in Para 2.3, recruitment via agency outlets can be applied"

It is important to note that this paragraph is positioned at the end of the short/fixed term Contract paragraph. It is a fact that immediate recruitment both to short/fixed term and long term posts often takes some considerable time. Therefore where it has been jointly agreed that the period between resource being required and the appointment of either a short term or a permanent contracted employee cannot be covered by overtime or by emergency resourcing measures then recruitment via agency outlets can be applied. It is implicit in the wording of the Paragraph that the criteria for deciding staffing levels as contained in appendix 'A' have been fully complied with and that there has been agreement to either short term or permanent recruitment before any agreement to agency staff can be given.

It appears there has already been one attempt to argue that the new agreement makes it possible to simply recruit agency staff. This is not the case. It requires a joint agreement between CWU and Vehicle Services and agency staff may not be used in lieu of employment of short term or permanent staff; only to cover the period until the individual can be recruited and in post.

Deletion of Paragraphs
The other change to the Agreement is the deletion of Paragraph 5, Review which provided for regular review of the Agreement. The view of both Vehicle Services and ourselves was that the agreement had served both parties satisfactorily, was working extremely well, and did not require further review.

It is vitally important that representatives use the attached agreement to the full. The fact that Vehicle Services have committed themselves to it in its revised form is particularly important in the present climate. This a demonstrates a commitment by Vehicle Services to criteria for deciding staffing levels as contained in Appendix A at a time when it has been suggested that a senior manager within the Business is attempting to move away from the effective hours devisor of 1360 contained in that agreement. I would be grateful if local and divisional representatives would review the staffing position of workshops in their area to ensure that the agreement is being applied. If there is any staffing shortfall this should be raised with management and if agreement cannot be reached then formal disagreement should be registered and Head Office notified. Similarly, if there are any instances of unagreed use of agency staff Head Off ice should be advised immediately.

Any enquiries concerning this item should be directed to Ray Ellis, Assistant Secretary, at 150 The Broadway, Wimbledon, SWI9 1RX
Att:PE7

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TELECOMS
75
Provision Service Units
The Executive has been informed of the latest situation regarding the creation of Provision Service Units.

The preference exercise has now been completed. Following a review of budget and FTE, vacancies exist in the following locations.

RBM

PSU Site

No.

Yorks & Humber

1

West Midlands

Coventry/ Birmingham Priory

4

Anglia

Felixstowe/Birmingham Brindley

2

South Midlands

Stafford/Nottingham

3

Eastern

Norwich

7

H.L.

Brentwood

7

Thamesway

Bournemouth/ Wycombe

8

The specific numbers at each site may change as the teams are adjusted. The CWU has been provided with copies of the process document it is intended to use to fill vacancies and to promote C2s working in Offline/NJM PSUs to C3.

The main elements of the process for filling vacancies are as follows. Where an Inbound site does exist within reasonable travelling distance, Inbound people will be given first opportunity to apply for C3 vacancies. Resultant C2 vacancies will be advertised to 150 people.

As part of the arrangements to integrate Residential Delayed Provision work, existing 150 people will be invited to apply for any C3 vacancies where there is no Inbound site within reasonable travelling distances.

Ian Cuthbert
Assistant Secretary

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76
Notes Held to Order Allowance: Cash Handling & Distribution (CHD)
After repeated requests from CWU to CHD, regarding the payment of the NHTO allowance in full, the business has now reconsidered its position.

As from March 1st 2001, CHD will now pay the allowance in full regardless of the contracted hours of the individual receiving it. The rationale behind the outstanding CWU claim is that employees are on call all of the time regardless of their hours and thus should be rewarded accordingly. The annual amounts paid are not subject to change. This information has been communicated to the Union by Kieron Lillis, CHD Compensation and Reward Manager. The CWU first sought this payment in pay review meetings two years ago.

Any comments should be addressed to Tony Kearns, Assistant Secretary, C&CS
Department, quoting reference B.4 15.

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77
Network Build Change Agenda: Project Streamline
Network Build management have notified the Union this week about the introduction of the Network Build Change Agenda and under this, the details of Project Streamline which is a Change Agenda Project to review the way that External Field Management Units and Resource Management Units are organised and operate.

The stated key drivers for the change are the freedom that BT Wholesale has been given to operate as a business and the conclusions reached by the Adelphi feasibility study on the Network Build support structure. From 1 April 2001, Network Build will trade on an arm's
length basis from its customers in BT. As is the case now, it is envisaged that other BT units would still want to use Network Build as their prime supplier but they will continue to have the option of going elsewhere for construction services delivery. Network Build will be required to compete ever more effectively in this new environment. The other major change is that Network Build will be expected to grow its business externally in the UK and Europe and eventually world-wide.

Currently, Network Build state they are not operating effectively. Adelphi showed that the support structure is significantly greater in proportion than that of competitors, and that is under pressure of existing volumes and would be unable to absorb new work. Adeiphi therefore indicated that a major change in the support structure is needed. As a consequence, they are creating a national External Programme Office organisation encompassing both the operational FMU work and the Resource Management work. The major enablers are:

- The introduction of product based pricing enabling Network Build to bill for its services accordingly to internal and external customers alike.

- Simplification of systems with the Capacity and Control Planning System (CCPS) being used to build and allocate work and the A537 for work delivery.

- Transfer of queue management work and people to Network Access.

- A national External Programme Office structure.

- Standardised processes and resource levels.

Network Build report that they are now ready to trial the Programme Office structure in Exeter and Glasgow on 12 February 2001 with Cardiff to follow in the next fortnight. Given the need to be able to operate on an arm's length basis from 1 April, they will need to assess the trial and implement in new sites between 15 February and 31 March 2001. This timescale and the lack of prior notice and consultation has been objected to. It is clear that given the detailed significant changes to be piloted that early consultation could and should have taken place.

As generally understood, the changes will impact inevitably on External FMUs and Resource Management Offices members. During the trial period Network Build have stated they will operate with the existing resource and locations but if the trial is successful there will be a continuation of the principle established with Project Reform in 2000 namely, a rebalancing of resource from support offices to the field, with the intention of ensuring all people have a suitable role. People who opt to move to, or back to the field or to other work will be given the appropriate upskilling. No discussions or assurances have been given regarding the nature of banding. From April 2001, it is expected that there will be one Programme Office per Region spread over a number of sites but the detail of the locations and the-resource required has yet to be finalised.

Network Build are also reviewing the way that administrative work is organised and initially these functions and associated people will be grouped into a separately managed team in their existing location. The Union will be advised shortly when the proposals for the future have been developed. In addition, they will also be reviewing the Internal Resource Controls but it is likely that any changes which emerge will be on a smaller scale to those proposed for the External operation.

A commitment has been given that there will also be local consultation to discuss the progress of the trial in each of the External Regions. An extensive communications programme will be launched shortly to explain the project and the impact it will have.

Branches will receive further communication next week, following a meeting with Network Build management.
Brian Healy
Assistant Secretary

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HEALTH & SAFETY
78
Post Office: First Aiders
This Department has received concerns regarding documentation in circulation requiring First Alders to sign a health declaration. This matter was raised directly with Dr Steve Boorman Director of Post Office Employee Health Services & Chief Medical Advisor. His response is
attached and is published for Branch information.
'Dear Kevin
First Alders

Thank you for your letter of the 29th January 2001, I understand that this issue was also raised by First Alders in London with our National First Aid Advisor last week.

Having made some initial enquiries, it would seem that the P2527 has its route back in the dim and distant past of the "Postal Instructions". I understand that is has been in place for a very considerable number of years and when it was introduced, was felt necessary to ensure coverage by Post Office insurance.

I have asked our National First Aid Advisor to re-investigate this matter and consider carefully whether this is still necessary.

First Aid at Work Health Declaration comes from different roots. I am interested to note the title on the one forwarded, I am not sure why a Health and Safety Executive banner has been added. During the mid nineties, there was concern arising within St. John's (the professional body whose standards we adhere to) after a number of incidents in which First Aiders put themselves at risk (or the individual that they were treating), by basically not being fit enough to cope safely with the rigours of giving first aid in the emergency situation. At that time Dr Mike Webb who led on first aid issues in the Post Office, introduced a fairly rigorous health assessment procedure and a number of complicated 'forms' were introduced which required a First Aider to declare in detail whether they had a history of heart disease, back problems, obesity etc. This system proved both cumbersome and also very difficult to administer and we found that many First Alders were being called to have a "medical". The matter was researched further by Jim Scott, the National First Aid Advisor, who sought formal legal advice and introduced the simpler health declaration form.

First Alders do have to deal with both physically and mentally demanding circumstances. When somebody is unlucky to be injured, it certainly does not help the situation if the First Aider, him or herself, also becomes injured or ill as a result of not being fit enough to cope with the situation. I do think therefore, that some form of health declaration remains appropriate. It is worth also noting that we do provide liability cover for first alders undertaking First Aid duties.

I will keep you informed of progress looking at the issue in relation to the P2527 declaration.

With best wishes,
Yours sincerely
Dr Steve Boorman MMBS MRCGP MFOM
Director of Employee Health Services & Chief Medical Advisor'

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