Volume 8 Issue 22. Paragraphs 291 - 304 13 June 2003

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WEEKLY INFORMATION FROM THE COMMUNICATION WORKERS UNION
SUMMARY
GENERAL
291 Anti-Virus Precautions
292 Vacancy - CWU Assistant Secretary: Postal Outdoor
293 E-Mail Use ("Netiquette")
294 Election of Royal Mail Divisional Representative Substitute - North Wales/North West. Election of Royal Mail Divisional Chair - Anglia - South Central
EQUAL OPPORTUNITIES
295 'Women's Talk' - June 2003 Edition
HEALTH AND SAFETY
296 European Health and Safety Week 2003 - Dangerous Substances
TELECOMS
297 Telewest Broadband Engineers Vote Yes! for Recognition
298 Organisational Realignment
299 Job Descriptions
300 Attendance Management in Network Field Operations - Christmas/New Year
FINANCIAL SERVICES
No items this week
POSTAL
301 Transport Review
302 Annual Conference Decisions (Indoor Department) Section 9
303 Christmas Arrangements - Royal Mail Non-Service Days
304 Address Interpretation - MDEC Image Processing Failures/ICS Bonus Scheme
LETTERS TO BRANCHES
LTB/313 EUREST//Accenture Service 2003 Pay Claim (Sally Bridge)
LTB/314 EUREST 02 Formal Union Recognition (Sally Bridge)
LTB/315 Ballots at Annual Conference (Billy Hayes, G.S.)
LTB/316 Frames Boundary Trial Proposals (Ian Cuthbert)
LTB/317 Service Agility: Project Astral (Ian Cuthbert)
LTB/318 Transport Review (Terry Pullinger)
LTB/319 National Officer/National Executive Council Elections 2003 (Billy Hayes, G.S.)
LTB/320 Vacancy: CWU Assistant Secretary Postal Outdoor (Billy Hayes, G.S.)
LTB/321 CWU Remote Sourcing Campaign (Jeannie Drake, DGS{T})
LTB/322 BT Pay (Jeannie Drake, DGS{T})
LTB/323 CHD Track and Trace Enabling Agreement (Andy Furey)
LTB/324 CS Field Service: Pipeline (Ian Cuthbert)
LTB/325 Overpayments Royal Mail (John Keggie, DGS{P})
LTB/326 Annual Bonus Payments LA's Service Delivery (John Keggie, DGS{P})
LTB/327 RoMEC Pay 2003: Final Offer (Ray Ellis)
LTB/328 Statement Required for Labour Relations Act (Tony Kearns, Senior DGS)
LTB/329 RoMEC Cleaners' Pay and Associated Figures (Dave Ward)
LTB/330 Election of Royal Mail Div.Rep (Sub), North Wales/North West (Steve Baguley)
LTB/331 Burnley By-Election (Billy Hayes, G.S.)
LTB/332 Title not available (DGS{P})
LTB/333 Rail Network (Terry Pullinger)
LTB/334 Death of Tom Jackson (Billy Hayes, G.S.)
LTB/335 Agency Best Practice 3: Maternity Leave (Sally Bridge)
LTB/336 Tom Jackson, Former General Secretary of UPW/UCW: Funeral Arrangements (Billy Hayes, G.S.)
LTB/337 BT SCP/Transport Directorate (Simon Sapper)
LTB/338 TIC Conference: Proposition 106C (Simon Sapper)
LTB/339 BT Directory: Site Closure Extensions (Sally Bridge)
LTB/340 EUREST Pay 2003 (Sally Bridge)
LTB/341 O2 Pay Claim (Dave Johnson)
LTB/342 Vertex Pay: Ballot Timetable (Sally Bridge)
LTB/343 Xsansa Pay 2003 (Harry Williams)
LTB/344 Catering Arrangements in BT Buildings/EUREST (Sally Bridge)

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GENERAL
291
Anti-Virus Precautions
We have been receiving a growing number of enquiries from Branches about the need to ensure the security of our computers, software and information. Our reliance on electronic communications is continually increasing and it is absolutely vital that we all adopt good practices when sending/receiving emails or accessing the Internet.
There are a number of Anti-Virus packages on the market so there is no excuse for investing in some form of protection. For example, CWU Headquarters uses the McAfee Viruscan package.
You may not wish to use the McAfee product but, in any event, it is absolutely essential for the benefit of all of us that you do take sufficient steps to ensure that viruses, when received, are not distributed to other people's computers.
We must not underestimate the dangers posed by viruses. There are a number of precautions that we can take to make sure that our machines and the valuable information they contain are safe from attack.
A policy will shortly be published governing this area but, in the meantime, here are some basic rules which, if followed, will not only help protect your machines but will limit or prevent damage to colleagues' machines.
Virus Detection and Prevention Tips

  1. Do not open any files attached to an email from an unknown, suspicious or untrustworthy source.

  2. Do not open any files attached to an email unless you know what it is, even if it appears to come from a dear friend or someone you know. Some viruses can replicate themselves and spread through email. Better be safe than sorry and confirm that they really sent it.
  3. Do not open any files attached to an email if the subject line is questionable or unexpected. If the need to do so is there always save the file to your hard drive before doing so.
  4. Delete chain emails and junk email. Do not forward or reply to any to them. These types of email are considered spam, which is unsolicited, intrusive mail that clogs up the network.
  5. Do not download any files from strangers.
  6. Exercise caution when downloading files from the Internet. Ensure that the source is a legitimate and reputable one. Verify that an anti-virus program checks the files on the download site. If you're uncertain, don't download the file at all or download the file to a floppy and test it with your own anti-virus software.
  7. Update your anti-virus software regularly. Over 500 viruses are discovered each month, so you'll want to be protected. These updates should be at the least the products virus signature files. You may also need to update the product's scanning engine as well.
  8. Back up your files on a regular basis. If a virus destroys your files, at least you can replace them with your back-up copy. You should store your backup copy in a separate location from your work files, one that is preferably not on your computer.
  9. When in doubt, always err on the side of caution and do not open, download, or execute any files or email attachments. Not executing is the more important of these caveats. Check with your product vendors for updates which include those for your operating system web browser, and email. One example is the security site section of Microsoft located at www.microsoft.com/security.

Phil Bowerman, Head of IT
Pbowerma@cwu.org

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292
Vacancy - CWU Assistant Secretary: Postal Outdoor
Due to the election of Dave Ward to the position of Deputy General Secretary (Postal) a vacancy exists for the National Officer position of CWU Assistant Secretary, Postal Outdoor.
The vacancy will be filled in accordance with the Regulations agreed by the National Executive Council, which are attached to this notice for your information. The regulations will also be published on the CWU website.
The timetable for the election is as follows:
Nominations open:
9 June 2003
Nominations close:
1 July 2003 (first post)
Acceptance of nomination(midday)
& submission of election address
8 July 2003
Despatch ballot papers:
29 July 2003
Close of ballot:
19 August 2003 (first post)
Result declared:
21 August 2003
In accordance with the regulations nomination forms for the above election will be despatched to all relevant branches.
Any enquiries regarding the ballot should be directed to Steve Baguley, National Organising Secretary.

Election Regulations - Summer 2003
1.These regulations have been determined by the National Executive Council in accordance with the Rules of the Union to govern the election for the CWU Assistant Secretary - Postal Outdoor. The election will take place in Summer 2003 and the successful candidates will take up office in October 2003 for a period of five years.
2.Nominations open on 9 June 2003. The National Organising Secretary will provide formal notice of when the election will take place.
3.All relevant Branches shall be sent a nomination form for these elections. All Branch nominations must be agreed at properly constituted Branch meetings. Each Branch shall return nomination forms to the National Organising Secretary, CWU to arrive no later than first post 1 July 2003. Nominations received after that date will not be accepted. Each Branch shall be responsible for the correct completion of the nomination form. Further copies of the nomination form may be applied for from The National Organising Secretary.
4.Members who are nominated as a candidate will be sent a letter confirming receipt of a nomination, and the appropriate forms to be completed giving their biographical details and the election address together with a copy of these Regulations. Acceptance of nomination and completed forms for biographical details and the election address, together with a recent photograph must be received by noon on 8 July 2003 by the National Organising Secretary CWU, 150 The Broadway, Wimbledon, London SW19 1RX. Any biographical details or election addresses or photographs received after that date will not be accepted.
5.Each candidate must receive the nomination of five Branches by the close of the nomination period in order to be eligible for election. Except for current officers, who were formerly NCU Officers, the five nominations must include the nomination of the candidate's own Branch.
6.Only candidates will be entitled to contact the National Organising Secretary during the nomination period and ask whether 5 Branches have nominated them. Candidates will only be entitled to ask about their own nominations.
7.The National Organising Secretary will receive the Branch nominations each candidate will be entitled to choose which five nominations are published. This list of nominations will also be published with the personal statement/biography outlined in Rule 7.7.7.
8.The full list of all Branch nominations received will be published in alphabetical order to all the unions Branches via a Letter to Branches (LTB). Candidates shall undertake not to include the full list of their nominating Branches in their election address, and the National Organising Secretary may delete any list, which is included in the election address.
9. Each candidate shall have the right to prepare an election address of not more than 500 words and to submit a recent photograph. The National Organising Secretary shall delete words in excess of 500. The content of the election address is the responsibility of the individual candidate and the Union will not be held responsible for any defamatory or libellous statements contained in the address.
10. The election addresses and individual photographs for all candidates will be published and distributed with the ballot papers to all members. Other than Branch publicity restricted to the membership of their individual Branch any other publicity or canvassing such as handouts, posters etc. for any or all candidates will be the responsibility of the individual candidate who shall fund any such publicity.
11.The method of recommending support for candidates to its own Branch members will be a matter for each Branch. No Branch officer or other workplace representative shall have any responsibility for the circulation of publicity for any candidate other than the candidate recommended by the Branch. All material produced by a Branch must include the name of the Branch and the printer's name and address where appropriate.
12. The Independent Person, in accordance with all legislation, designated as the printer of all ballot material is under instruction to refer any request from a candidate or Branch to undertake printing on their behalf, to the Independent Scrutineer and General Secretary. Printing for a Branch, or candidate, can only be undertaken by the Independent Person with the written authority of both the Independent Scrutineer and the General Secretary.
13.Candidates may not use information held by the union on its national records for workplace or home addresses for members for the purposes of distributing any publicity material. Any complaint that a member has used such information may be investigated by the Independent Scrutineer, and if as a result, the complaint is upheld, may take appropriate action in accordance with para.22 of these Regulations.
14.Voting will be by individual member by the marking of a ballot paper by the member entitled to vote. The ballot will be fully postal in accordance with current legislation.
15.Each member entitled to vote shall be allowed to do so without interference, constraint or undue pressure, in secret, and so far as is reasonably practicable, without incurring any direct cost to the member.
16.So far as is reasonably practicable, all members entitled to vote will receive a ballot paper at the address notified in writing to the CWU. The ballot papers will be dispatched, so far as is reasonably practicable, from 29 July 2003. For votes to be valid, members must mark the ballot paper in accordance with the instruction, and return it sealed in the prepaid envelope provided to the address nominated by the Independent Scrutineer and appearing on the envelope.
17.All members included in the Register maintained by the Union as at 31 June 2003 are entitled to vote. Whilst every effort will be made so far as is reasonably practicable to ensure that each member will receive a ballot paper through the post, the requirement of the security of the ballot prevents the issue of a second ballot paper to a member in any circumstance.
18.The last time for receipt of ballot papers at the address nominated by the Scrutineer will be first post 19 August 2003. Any ballot papers received after that time will not be counted.
19.Returned ballot papers will remain unopened in their envelopes until the close of ballot. Two lay CWU members (who do not hold any elected or appointed position) will be selected as Observers. The Observers together with the National Organising Secretary will attend the start of the count of the ballot papers. Their sole responsibility will be to ensure that the envelops are unopened prior to the commencement of the count, after which the Scrutineer shall arrange to count the number of valid votes cast for each candidate. The Scrutineer will declare the results of the election on 21 August 2003 or as soon as possible thereafter.
20.The CWU is committed to free and democratic elections and will actively oppose racism and sexism and all forms of discrimination based on race, creed, religion, age, disability, sex or sexual orientation in industry, the Union and Society. Members and candidates must not behave in a discriminatory manner or circulate any material that may be offensive to any other member or candidate.
21.No full-time officer of the Union as defined under the rules, shall publicly endorse, at any official Union organised meeting or conference or in writing, any candidate for election.
22.A member, candidate or Branch may make a complaint regarding the ballot on the grounds that there has been a breach of Union Rules or of these Regulations. The complaint must be submitted in writing to the Independent Scrutineer no later than four weeks of the declaration of the results. The Scrutineer shall investigate the complaint, and if as a result, the complaint is upheld may declare the election void or the election of any particular person void or any appropriate candidate disqualified. In addition they may invalidate any vote or any number of votes previously counted, or include any vote or any number of votes not previously counted and thereby re-determine the results of the election. The decision of the Scrutineer shall be final and binding.
23.These Regulations shall be distributed to all Branches in advance of the nomination process for the purpose of being brought to the attention of the membership. The Regulations shall be sent to each candidate on receipt of their nomination, and to any other individual member who applies to either the Union or to Electoral Reform (Ballot Services) Limited.
24.Any matter not covered by the Rules of the CWU, or by decision of the NEC prior to the ballot, shall be determined by the Scrutineer in the light of the prevailing practice of the former NCU or UCW, as may be relevant to the constituency involving the complaint.
25.The Scrutineer appointed in accordance with the Trade Union and Labour Relations Act 1992, as amended, shall be Electoral Reform (Ballot Services) Limited Independence House 33 Clarendon Road London N8 ONW. In addition to carrying out duties in accordance with the Act, the Scrutineer shall make whatever enquiries or investigations they consider appropriate in order to ensure that, as far as possible, the ballot has been carried out in accordance with these Regulations. The decision of the Scrutineer on any matter in these Regulations shall be final.

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293
E-Mail Use ("Netiquette")
As we rely more and more on the use of email and the Internet, so it becomes increasingly important that we adopt some ground rules to ensure that we behave properly towards others in the electronic "community".
The following CWU "netiquette" has been produced for the benefit of us all.
Should I send an email?

Preparing an email

Replies

Group Mailing

And remember

  1. Never, never, never give out private information (your password, your address, your phone number etc.) to strangers on the Net.

  2. Never forward "chain" emails, (the ones that say you're going to benefit in some way if you pass it on to your friends). They're not nice and can harbour viruses!
  3. Don't type messages in all caps. It is considered the same as shouting.
  4. It is difficult to read humour in a message. If you don't want to offend anyone, indicate your feelings with a wink and a smile: ;-) Other "smileys" include: :-) :-(
  5. Always include your email address when you post an email message.
  6. Don't use the exotic features of your terminal (bold, italics) in email. These frequently send a string of control characters that wreak havoc on some types of terminals.
  7. Keep your signature file under six lines long.
  8. Familiarize yourself with basic NetSpeak: e.g., BTW stands for "By The Way"; FAQ stands for a Frequently Asked Question or a list of frequently asked questions and their answers; IMHO stands for "In My Humble Opinion"; WTG stands for "Way To Go"; a "newbie" is a new user; and ROTFL stands for "Rolling On The Floor Laughing".

Phil Bowerman, Head of IT
CWU Headquarters
Pbowerma@cwu.org

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294
Election of Royal Mail Divisional Representative Substitute - North Wales/North West
Election of Royal Mail Divisional Chair - Anglia - South Central
Please note that at the close of nominations on 30th May 2003 the following nominations were received:-
1.Royal Mail Divisional Representative Substitute - North Wales/North West
Des Carney Oldham & Rochdale Amal
Ballot
Tony Williams - Merseyside Amal
Ballot
Steve Wright - Cheshire No.1 Amal
Ballot
2.Royal Mail Divisional Chair Anglia
Adam Oakes - Eastern No.5 Branch Elected
South Central
Terry Jackson - South East No.5 Branch Elected
The timetable for the elections is:
Ballot papers despatch
13 June 2003
Ballot close
27 June 2003 (first post)
Any enquiries in regards to the elections should be directed to Steve Baguley, National Organising Secretary.

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EQUAL OPPORTUNITIES
295
'Women's Talk' - June 2003 Edition
Included with this Briefing is the latest edition of 'Women's Talk', the Women's Advisory Committee magazine. Further copies can be ordered from the Equal Opportunities Department by phone, post or by email to: (dgittens@cwu.org).
Any enquiries on the above should be addressed to Michèle Emerson, Assistant Secretary, quoting reference No.1.50.4.

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HEALTH AND SAFETY
296
European Health and Safety Week 2003 - Dangerous Substances
Branch Officials Bulletin 667 issued on 6th December 2002 detailed future themes for European Health and Safety week. The Health and Safety Department is reminding Branches that European Health and Safety Week 2003 runs in Britain from the 13-19 October. The CWU has campaigned over the years to make European Health and Safety week a focal point for its Health and Safety Representatives.
The week is run by the European Agency for Safety and Health and in Great Britain by the Health and Safety Executive. The theme for the week in will be 'dangerous substances' and details can be found at the EU Agency Web Pages: www.agency.osha.eu.int/news/press_releases/en/30_11_2002/index.htm
In Britain the Health and Safety Executive's European Week for Safety Web Page can be found at www.hse.gov.uk/euroweek/index.htm
On the HSE Web Page there is a freephone number 0800 085 00 50 which you can ring up and ask for a free action pack from the HSE.
The TUC have a good site on: www.tuc.org.uk/h_and_s/index.cfm?mins=297
Can I ask Safety Reps, Committees and Branches that are organising events please inform Head Office of these events. Also this year, the TUC have retained Keighley-based community health organisation Worksafe to plan and run the campaign in the build up to European Week. Unions and individual branches and Safety Committees planning activities should contact Worksafe at tuc@worksafe.org.uk and let them know what they are doing so that the TUC can also publicise details.
Any enquiries on this issue should be addressed to Dave Joyce, Assistant Secretary, quoting reference M2.

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TELECOMS
297
Telewest Broadband Engineers Vote Yes! for Recognition
Voting papers distributed 1175
YES votes 631(96.5% of vote)
NO votes 23(3.5% of vote)
Invalid papers 1
% Turnout 55.7%
Last year, following representations from our field technician members, the union formally submitted a claim for union recognition in the field operations bargaining unit in Consumer Division. Discussions between the union and the company proceeded in a mature and constructive basis, although there were clearly some difficult areas for both parties. Significantly, the company agreed to enter into a voluntary process with the intention of fully consulting the Broadband Engineers (BBEs) in a secret ballot. It was therefore jointly agreed that the independent Electoral Reform Services would conduct a confidential ballot of BBEs.
Thanks to the support and activity of our many members within the company, we are very pleased to let you know that the ballot resulted in a very large majority in favour of recognition. The General Secretary and the union's National Executive Council wish to thank all of our Telewest members, both within and outwith the bargaining unit, for their support and encouragement throughout this period.
At all stages union members have been mindful of the difficult period that the industry has been going through, and on two occasions the union agreed to defer ballot timescales in order to assist the company meet its challenges of internal reorganisation and financial restructuring. We believe that it was important to a build co-operative relationship and to work in a manner that was positive and harmonious.
Now that the ballot is over the union will be working with the company to conclude the recognition agreement, to hold fresh elections for union representatives in the company, and to design and deliver a joint training programme for union reps in the bargaining unit. It is expected that this will take place over the summer period, with the intention of the new arrangements coming into operation in early September.
In the interim period, all major collective issues will be handled by Brian Healy, the Union's national negotiating officer with special responsibility for Telewest. In discussing the interim arrangements with the company, the union has made it clear that it will not seek to alter those issues that have already been the subject of current and recent consultation, e.g., the pay and reward review where the existing elected staff consultative representatives have put in hard work and commitment. It will be our intention to work towards a smooth and seamless transition from ad hoc collective consultation processes to the new processes that will develop with recognition.
Meanwhile the union's organising team will be assisting Brian Healy with the election and training issues, as well as helping our new reps and activists with developing union building skills.
Telewest BBEs deliver a first class broadband product that is acknowledged to be a market leader. Their skills are critical for the future commercial success of the company and stable long term employment for its staff. Good management, excellent communications, and a harmonious working environment are necessary components for success in a highly competitive market. The union will be working with the company to positively develop these objectives as well as the skills and potential of its people.
Union colleagues in other parts of the company will join with us in wishing our BBE members every success with collective recognition. Those members, not least our copper maintenance colleagues who were transferred to networks just before the ballot, have also expressed the view that they too wish to covered by a collective agreement for trade union recognition. We will be working with members in those areas, but, with limited resource, it is fair to say that our priority for the remainder of this year will be to settle in the new agreement and to assist in making a smooth transition within the field operations bargaining unit.
Success breeds success, and we want to demonstrate that recognition for the BBEs will bring benefits for both the staff and the company. Once achieved, we believe that there should be a marvellous case for looking to fresh bargaining units. But our ability to pursue new recognition agreements will depend on two questions:

The answers to those questions rest with us all.
In order to build upon this excellent result, Brian Healy and the telecom organising team will wish to work with our branches and Telewest members in seeking to regularise the existing site-based organising teams into formal local sections that will be tasked with dealing with members' issues and extending the membership base, both within field operations and other parts of the company.
Any queries should be addressed to the Telecom Recruitment Officer, Donald MacDonald.

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298
Organisational Realignment
I attach for the information of Branches a copy of an Organisational Realignment Briefing Note published by Wholesale which is self-explanatory.
Brian Healy, Assistant Secretary

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299
Job Descriptions
Branches were advised in Branch Officials Bulletin No.1/2003 paragraph 17 of the aims and objectives in discussing and agreeing the separation of the single power job description into three separate ones.
Attached for the information of Branches are the final and agreed job descriptions, this also discharges in part Proposition 37, passed at Annual Conference 2002.
Brian Healy, Assistant Secretary

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300
Attendance Management in Network Field Operations - Christmas/New Year
Branches were advised in Branch Officials Bulletin No.5, paragraph 72 of the intent to roll-out nationally a process of the booking of guaranteed leave over the Christmas and New Year. The Union sought clarification as to how the system will be used and as to whether it is fair and transparent. The process which has already been in use for sometime within NLG7 is as follows.

As the period in question comes near and subject to work volumes, the percentage of resource that may be allowed leave may be increased.
Brian Healy, Assistant Secretary

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POSTAL
301
Transport Review
Reproduced below for the information of branches/representatives is LTB No.318/03 circulated to branches 28th May 2003. Branches should note that the following changes have been made to the representatives involved in Strands 1 and 4:

Unfortunately it was not possible to convene a meeting at Annual Conference to discuss the Strands with the nominated representatives. Meetings will however be convened in the very near future to discuss the role the representatives will be taking and seeking their input into the separate terms of reference for the strands.
"To all Branches with Postal Members, CWU Divisional Postal Reps, Regional Organisers
Dear Colleague
Transport Review
Further to LTB 279/03 that advised of the conclusion of the Enabling Agreement and its ratification by the Postal Executive, you will recall that contained within that agreement was an agreement to formulate 5 Strands to deal with the separate aspects of the Transport Review proposals and the effects on the CWU represented grades. LTB 17/03 requested that individuals wishing to be considered for involvement in these Strand activities should write to the relevant Headquarters department expressing their interest. Now that agreement has been reached, the representative to be involved in these Strands has now been completed and are as follows:
NDN Revised Network - Strand 1
John O'Donnell,
Glasgow & District Amal
Mick Whiting, Hull & East Riding
Dave Hutchinson, Leeds No.1 Amal
Steve Wright, Chershire No.1
Ernie Jackson, Merseyside Amal
Lenny Callaghan,
Greater Manchester Amal
Steve Clarke, Eastern No.5
Brian Jefferies, Oxfordshire Postal
Alan Smith, West London Postal
Peter Longhurst,
Croydon & Sutton Amal
Midland Hub - Strand 2
Paul Kennedy, Divisional Rep
Mick Kavenagh, Divisional Rep
Tom O'Reilly,
Northamptonshire Amal
South East Plan - Strand 3
Tom Walker,
Northern Home Counties Amal
Brendan Bond, Essex Amal
Steve Hawthorne, Kent Invicta
Keith Smith,
Rail Stations & Transport Amal
Air/Rail Plan - Strand 4
Paul O'Donnell,
Rail Stations & Transport Amal
Davie Robertson, Glasgow Amal
Graham Barr,
North West Central Amal
TPO Closure - Strand 5
Roy Dixie,
Rail & Stations Amal
Paul O'Donnell,
Rail & Stations Amal
Lenny Crook,
North Lancs & Cumbria
Chris Elliott,
Plymouth & East Cornwall Amal.
It is hoped that a meeting will be arranged, perhaps on site at Annual Conference to discuss the Strands with the representatives involved with a view to setting up meeting in the near future. At these meetings we will also discuss the role the representatives will be taking and seeking their input into this separate Terms of Reference that will cover the specific Strands that have been agreed.
Further information will of course be given once any further information is known, however in the meantime any enquiries regarding the contents of this LTB should be addressed to Terry Pullinger, Assistant Secretary, Packages & Express/Logistics quoting reference LS24 or Martin Collins, Assistant Secretary, Indoor, quoting reference L600.07.
Yours sincerely
Terry Pullinger
Assistant Secretary
Martin Collins
Assistant Secretary"

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302
Annual Conference Decisions (Indoor Department) Section 9
Reproduced below for the information of Branches and Representatives are the terms of the motions and amendments that were carried against the Paragraphs that were published by the Indoor Department in this year's Annual Report. Subsequent negotiations will now progress taking into account the policies adopted at Conference.
MOTIONS
Section 9
Category A
9.1
Conference agrees that the union at every level, using the IR Framework Agreement, should challenge Royal Mail Service Delivery's continued abuse of temporary contracts running beyond two years, where no very exceptional circumstances exist. Branches should send a full breakdown of all cases to CWU HQ to address the extent of the problem and allow for the information to form part of a CWU campaign to raise the profile on such cases. These findings should allow for the union to open immediate negotiations with the employer based around the temporary contract agreement signed in 1994 and where management fail to recognise this agreement the consideration for the ballot under National Rule 13 should be considered.
The Postal Executive is instructed accordingly.
BOOKROOM REVIEW
Para 9.5
Category A
Add at end:
except that any final agreement on the Bookroom review will be based on the following policies:

Composite Amendment 9B
Para.9.5
Category A
Add at end:
except that any final agreement must include the facility to allocate overtime of scheduled attendance as agreed locally which conforms to the fair allocation procedures.
Para.9.5
Category A
Add at end:
except that the practice of advising reserve duty staff of the duty to be performed on return from annual leave, sick leave, etc. should be standardised in all units.
SIMPLIFIED SORTING
Composite Amendment 9C
Para 9.6
Category A
Add at end:
except that any office who are in a situation of surplus, whether unresolved or not, irrespective of where that surplus is, i.e. different functions etc., and whose overall office hourage is due to reduce under SISO will be removed from the phasing programme and will be part of local, divisional and national review every three months.
ROYAL MAIL: INDIVIDUAL PERFORMANCE STANARDS
The following two amendments to be taken as one:
Para. 9.7
Category A
Add at end:
except that the Postal Executive is instructed to ensure that this agreement does not allow a member to be placed on the NCI Procedure, if they have successfully accomplished the appropriate performance standard(s) relevant to their normal duty, as detailed in the national roll-out project.
Para.9.7
Category A
Add at end:
except that part of the National Joint Review well be to establish any real reduction in "close supervision" office by office as this is a key measure of a successful implementation.
WEEKEND CONCENTRATION
Composite Amendment 9F
Para.9.11
Category A
Add at end:
except that weekend concentration cannot simply be seen in isolation but has to be dealt with in wider context of downsizing Mail Centres. Therefore new provision to be negotiated as a matter of urgency into the framework based on the following:

  1. The right of offices to refuse to concentrate based on the social and economic impact on employment levels resulting from other changes occurring across all areas/functions of the business.

  2. The right of offices who are carrying surplus, irrespective of where that surplus is, i.e. area/function etc., to retain work.
  3. The right of offices to refuse to concentrate unless there is a guaranteed expansion of new products/services within their location.
  4. Any concentration to be voluntary with the joint agreement of offices concerned.
  5. Any attempts to remove work without the joint agreement of the offices concerned based on points 1-4 above will result in a rule 13 ballot of offices affected.

This list is not exhaustive.
Composite Amendment 9G
Para.9.11
Category A
Add at end:
except that no agreement is given to weekend concentrations until it is agreed that the terms of the MTSF agreement are applied.
DEUTSCHE POST MAIL STANDARD PRODUCT TRIAL - DOWNSTREAM ACCESS
Composite Amendment 9I
Para.9.12
Category A
Add at end:
except that at all stages of the trials or any future trials or roll-outs the effect of universal service obligation will be closely monitored so as to ensure that it is not compromised at any time.
FLAT AUTOMATION PROJECT
The following two amendments to be taken as one:
Para.9.15
Category A
Add at end:
except that Flat sorting technology cannot simply be seen in isolation but has to be dealt within the wider context of downsizing Mail Centres. Therefore, any agreement must adhere to the following principles:

  1. The right of offices to refuse to concentrate based on the social and economic impact on present/future employment levels resulting from other changes occurring across all areas/functions of the business.

  2. The right of offices to retain work and not to concentrate whilst carrying surplus irrespective of where that surplus is i.e. differing functions, etc.
  3. The right of offices to refuse to concentrate unless there is guaranteed expansion of products/services within their location.
  4. Any concentration shall be voluntary with the joint agreement of offices concerned.
  5. Any attempts to remove work through unagreed methods without joint agreement of the offices concerned will result in a rule 13 ballot of offices affected.

This list is not exhaustive.
Para.9.15
Category A
Add at end:
except that due to the introduction of the proof of concept, Flats Sorting Machines at Wolverhampton Mail Centre, the business must provide adequate and quality technical training, as these machines are about to go live at Wolverhampton and HWDC.
The training needs to be built up in a similar way to our past automation training, giving a full understanding of mechanical, electrical and electronic operation and control, then delivered to our engineers in a timely manner.
ROYAL MAIL: TRAINING PARTNERSHIP
Para 9.17
Category A
Add at end:
and that recognition of learning representatives will be pursued as a matter of urgency to bring Royal Mail's training policy in line with the 2002 Employment Act.
All enquiries regarding the content of the above paragraph should be addressed to Martin Collins, Assistant Secretary quoting reference L.760.03.

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303
Christmas Arrangements - Royal Mail Non-Service Days
In BOB No 11, Paragraph 146, we printed correspondence between Ian Bond (Royal Mail) and assistant secretary Dave Ward regarding Christmas non-service days. We should have also included a reply from Dave, which is now printed below. The BOB apologies for any inconvenience or misunderstanding caused.
Further to BOB No.11, Paragraph 146, the following further correspondence has taken place concerning management's view that services are required on Saturday 27th December:-
22 April 2003
Dave Ward, CWU
Dear Mr Ward
Christmas Non-Service Days
Thank you for you letter of 3rd April.
The period for which you offered dates in your earlier letter was of course the week of our extended TDS negotiations at the CWU's hotel in Bournemouth. Since you and I were staying away there together, I took it as read that this period was not available for us to meet on other subjects, but apologise if you were expecting me to confirm this in writing.
As I said in my earlier letter, if the business is unable to operate non-service days under our license then clearly we do not need a policy to cover non-service day arrangements. In these circumstances there is no longer any need for us to review any implementation concerns the CWU might have arising from the existing National Agreement.
You are of course correct that the business could potentially decide to make representations to Postcomm for an exception to be made. There is however no guarantee that this would be granted. If we were to present a convincing case for such an exception, the business would need to show how this could be to the overall benefit of our customers, and within this to demonstrate that there would be significant financial savings. As a precursor to any such decision, we would need to review the currently agreed position to ensure that it maximises the financial benefit involved, and would need CWU support for an approach on this basis.
If CWU is willing to consider how a proposal could be put together along the lines I have suggested above then please let me know.
Yours sincerely
Ian Bond
29th April 2003
Ian Bond
Royal Mail
Dear Mr Bond
Non-Service Days
Thank you for your letter of 22nd April.
I note your comments about the need for a case to be made to Postcomm and we would be prepared to jointly consider how this could best be done in a way which would be for the benefit of the business, our members and the customers. To that end we would again offer dates for us to meet as follows:-
Tuesday, 13th May @ 11am
Wednesday, 14th May @ 2pm
Tuesday, 20th May @ 11am
It would also be helpful if you could provide in advance of that meeting what the business would expect to collect, despatch and deliver on Saturday, 27th December and the estimate of costs which are likely to arise from the provision of those services in terms of staff and non staff expenditure.
Yours sincerely
Dave Ward, Assistant Secretary
cc Martin Collins, Assistant Secretary, Indoor Department
Any enquiries to Dave Ward's Department, reference 170.

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304
Address Interpretation - MDEC Image Processing Failures/ICS Bonus Scheme
Following enquiries from representatives regarding the temporary changes that have been introduced to Automated Mail Handling Equipment, i.e. MTTs, etc. as a result of throughput failures in the MDEC Network.
Further representations have been made to Royal Mail UK to put forward our view that AI difficulties should not affect Mail Centre ICS Schemes. The Business have now written to the Union confirming that any failure by the MDECs to key out images on time resulting in additional workload/quality of service failures at Mail Centres will be excluded from ICS calculations. All failures will be logged against codes 2N and 2O as detailed in Mail Centre Daily Reports (MCDR), the definition of these codes are detailed below:

The position in relation to the temporary exemption will cease as soon as the situation at the MDECs has been rectified, which it is hoped will be within the next six months.
All enquiries regarding the content of this paragraph should be addressed to Martin Collins, Assistant Secretary Indoor Department, quoting reference number L.685.21(a).

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