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WEEKLY INFORMATION FROM THE COMMUNICATION WORKERS UNION
SUMMARY

Attachments or LTB's can be emailed or downloaded from the National Site
Volume 10 Issue 23 Paragraphs 355-368 10 June 2005

SUMMARY
GENERAL
355 Headquarters Printing and Reprographic Services
356 Reminder - Equal Rights in the CWU Part I
357 Reminder - Union Skills III Course
358 Branch Microsites
EQUAL OPPORTUNITIES
No items this week
HEALTH AND SAFETY
359 2005 HSE Inspection Programme of Royal Mail Outdoor Delivery Office Work (Peripatetic Activities)
360 CCA Conference on Corporate Manslaughter (The Government's Draft Bill) - Monday 13 June 2005
TELECOMS
361 Telewest - Annual Conference 2005 - Delegates/Observers
362 Project Inuit - Update on TUPE Transfer to BT
363 BT Wholesale: AA/Centrica
364 Use of Newstart in BT Wholesale
365 TI Proposition 61 - Carry Over of Annual Holiday
366 One IT - Skills Capture and CVs
367 Revised Performance Management - One IT
POSTAL
368 Customer Facing Standard Operating Procedures (SOPs) - National Roll-out
LETTERS TO BRANCHES
262a 01/06/05 Ballots to be Conducted at Annual Conference - Steve Baguley
263 01/06/05 BT Pay - Ballot Result - Jeannie Drake
264 02/06/05 Return to Work Discussions - Grace Mitchell
265 02/06/05 National Executive Council Elections 2005 - GS/Steve Baguley
266 02/06/05 "Time for Real Labour" Labour Representation Committee Conference - GS/Steve Baguley
269 02/06/05 Romec Cleaners' Quarterly Bonus - Bob Gibson
270 03/06/05 Vehicle Services' Pay 2005 - Ray Ellis
271 03/06/05 Annual Conference 2005 Section 1 - 6 - Dave Ward
272 03/06/05 Quadrant Tariff Review - Ray Ellis
273 06/06/05 Retirement Age - BT - Bill McClory
274 06/06/05 BT Supply Chain Partners - Mail and Office Services - Ian Cuthbert
275 06/06/05 Access Operations and Planning - BT - Ian Cuthbert
276 07/06/05 Unofficial Industrial Action - Belfast DO - GS/DGS(P)

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GENERAL
355
Headquarters Printing and Reprographic Services
Branches and Representatives will wish to know that CWU Headquarters have recently acquired new reprographics equipment. The purpose of broadcasting this information is to inform you that we are now able to offer a print service to branches that we believe will be within a price range that you will find competitive. Amongst the services we can provide are colour or black & white posters, leaflets, booklets etc. It is not possible to produce a price list as prices will vary dependent on each individual job based on quantity, timescale, delivery requirements etc. If you would like more information about this service or wish to receive a quote for a particular piece of work then please ring or email Jacquie Winter, Acting Head of Post & Reprographics. 020 8971 7218
jwinter@cwu.org

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356
Reminder - Equal Rights in the CWU Part I
The Communication Workers Union has organised an 'Equal Rights in the CWU Part 1 Course', to be held at the Union's Education & Training Centre at Alvescot Lodge. All courses held at Alvescot Lodge are accredited with the National Open College Network. This is a fully integrated course.
The course will be held from 18 - 22 July 2005
Please submit application forms as soon as possible
This course is targeted at CWU Branch Equality Officers and other Branch and Field Representatives who deal with equality Issues on a regular basis. The course objective is to equip members with a thorough grounding in diversity & equality issues at both a theoretical and practical level.
As with all CWU courses, the focus is very much on the practical and on building the individuals' confidence, skills and knowledge. Students are supported throughout by trade union tutors and will be encouraged to work at a pace and level that suits them. Many of the course activities will be carried out through working in small groups assisted by our specialist tutors.
Main Themes

Special Leave with pay applies for members employed by BT.
We particularly encourage branches to nominate women, ethnic minorities, people with disabilities and young members who are often under-represented on the CWU Education and Training Programme.
All courses at Alvescot are residential. The cost of tuition, food and accommodation will be met from the General Fund. Branches are required to meet the cost of travelling and subsistence payments.
Branches requiring financial assistance from the General Fund to enable them to send students to the course must submit the request with the nomination, to enable the Trustees to consider the request in time.
The Education Centre can offer child-minding facilities for a maximum of three under school age children at any one time. If any applicant from your branch would like child-minding facilities, can you please advise the age and sex of the child on the application form. Further information on the child-minding arrangements will then be sent to successful applicants.
Please indicate whether the applicant is employed in BT, Posts, Girobank or Other. Nominations should be made on the form for Education Courses and returned to Alvescot Lodge by the closing date shown. If you nominate more than one member (a maximum of two please), indicate the order of preference if necessary and please apply for only one course at a time. If a member is refused a place, due to oversubscription, then indicate this on a subsequent application for another date.
Application forms should be addressed to: Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, Bampton, Oxon OX18 2PY. Telephone: 01993 843373; Fax: 01993 840960; email: mtodd@cwu.org

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357
Reminder - Union Skills III Course
The Communication Workers Union has organised a Union Skills III Course, to be held at the Union's Education & Training Centre at Alvescot Lodge. All courses held at Alvescot Lodge are accredited with the National Open College Network. This is a fully integrated course.
The course will be held from 25 - 29 July 2005
Please submit applications as soon as possible
Only members who have attended a Union Skills I/Induction and a Union Skills II course are eligible for nomination.
Those nominees who are Committee Members, Branch Representatives or Branch Officers are entitled to leave with pay.
Nominations should be made on the form for Education Courses, and returned to Alvescot Lodge by the closing date shown.
Application forms should be addressed to: Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, Bampton, Oxon OX18 2PY. Telephone: 01993 843373; Fax: 01993 840960; email: mtodd@cwu.org

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358
Branch Microsites
Would all Branch and Regional Secretaries who have yet to commit to maintaining their branch/regional microsite as contained on the national CWU website (www.cwu.org/branches) please make time during Conference Week to visit the Web Editor at the Web Café Stand. This task does not have to be completed by the Branch/Regional Secretary - you are of course welcome to nominate someone from your branch to take on the responsibility for this invaluable tool, but we do need one person per branch to maintain their Microsite, even if you have your own Branch Website. If you already do maintain your microsite and would still like to see me for a chat, please do feel free to pop along also!
Thanks
Abigail Lawrence-Jones
Web Editor, Stand Number HS28

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HEALTH AND SAFETY
359
2005 HSE Inspection Programme of Royal Mail Outdoor Delivery Office Work (Peripatetic Activities)
Further to the report to Branches issued in LTB 258/05 dated 31 May, we have been notified of the first batch of HSE Inspection albeit with short notice.
Below is a list of scheduled and announced visits HSE will be carrying out in the North East between June and August.
As agreed, HSE have requested ASRs to be available on the day of the Inspection and details have been circulated to the respective ASRs to ensure they are available (or their deputy).
Wetherby (LS22) 1 June
Holmfirth (HD9) 2 June
Heckmondwike (WF16) 6 June
Pickering (YO18) 7 June
Selby (YO8) 8 June
Skipton (BD23) 13 June
Sheepscar (LS7) 14 June
Whitby (YO21) 20 June
Pontefract (WF9) 21 June
Ripon (HG4) 27 June
Hebden Bridge (HX7) 28 June
York (Leeman Rd) 4 July
Keighley (BD21) 5 July
Leeds City (LS12) 12 July
Otley (LS21) 1 August
Filey (YO14) 2 August
Harehills (LS8) 8 August
Leyburn (DL8) 9 August
Richmond (DL10) 15 August
Northallerton (DL7) 16 August

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360
CCA Conference on Corporate Manslaughter (The Government's Draft Bill) - Monday 13 June 2005
As previously reported to Regional Health and Safety Forums, the CCA to whom CWU are affiliated and work closely with are holding their 5th Annual Conference on "Corporate Manslaughter" in conjunction with the TUC on Monday 13 June 2005 at Congress House. The CWU are part of the "Campaign Coalition" which includes the CCA, TUC, a number of Trade Unions (T&GWU, AMICUS, GMB, UNISON and others), Hazards Campaign and a number of Safety Action Groups which campaign on Corporate Accountability and Safety Law Enforcement.
The Government has published a draft bill creating a new offence of corporate manslaughter. Private companies and crown bodies will be able to be prosecuted. However, there are a number of restrictions and the test is a stricter one than the Government had proposed in 2000. The conference will examine the Bill in detail and consider how effective the new offence will be in promoting worker and public safety and in holding to account companies, public sector bodies, departments of government and directors/senior company managers.
Please find attached attachment leaflet (G 9 ) the Conference registration form which is self explanatory along with the list of speakers.
This year because of the change of dates the CCA Conference unfortunately clashes with CWU Annual Conference but Branch Officials and Safety Reps not attending Annual Conference may wish to attend the CCA Conference and the NEC Health, Safety & Environment Committee fully supports the Conference and would encourage those available Safety Reps and other Branch Officials to support and attend the event.
The CWU will be responding to the Government Corporate Manslaughter consultation paper and draft bill for reform prior to the 17 June closing date and a further report and copy of our submission will be circulated to Branches, Safety Representatives and Regional Safety Forums. Branches, Regional Safety Forums, Safety Representatives and individuals may also respond if they so wish and we would urge that any submissions are in line with CWU policy.
We will shortly be circulating information to Branches regarding a new CCA Affiliation scheme that has been developed to expand involvement beyond national bodies and organisations which CWU HQ and other Unions have been discussing with the CCA.
Any enquiries should be addressed to Dave Joyce, National Health, Safety & Environment Officer, quoting Reference No. EX13.
* As registration for this Conference is very late please can you contact the CCA directly on 0207 490 4494 to register.
Att:G9

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TELECOMS
361
Telewest - Annual Conference 2005 - Delegates/Observers
Telewest have agreed paid release for Monday 13 June through to Wednesday 15 June of up to three delegates - one from each of the regions listed below:
London & South East
Midlands and the West
North (North West/North East/Scotland).
Branches are invited to make nominations to my office for the consideration of the Executive Team who will make the final decision if more that on nomination per region is received. Whilst it is recognised that this is extremely short notice, it is hoped that the principle having been established, this can be placed on a more formal and timely basis for next year.
Whilst Telewest have granted three days paid release, Branches will be responsible for any travel and subsistence arrangements.
Brian Healy
Assistant Secretary

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362
Project Inuit - Update on TUPE Transfer to BT
Branches may wish to be advised that the information given in Branch Officials' Bulletin No.21/2005, paragraph 332 has been updated (a copy of which is attached) and was sent as an email to all employees in-scope.
Brian Healy
Assistant Secretary

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363
BT Wholesale: AA/Centrica
Branches were first advised of the winning of an outstanding contract by BT Wholesale in Branch Officials Bulletin No. 21/2005, paragraph 333.
The current position is that of the six employees originally in scope; 3 have accepted alternative roles with Centrica and 3 have indicated their preference to TUPE into BT. Wholesale Operations will run an internal advert to resource the other roles to make up the team of 7 overall (this includes a team leader and managers). In the interim, Centrica will provide resource in the short term to allow service to be delivered. It is intended that the transfer date is 1 June; the activity being undertaken in Leicester.
Arrangements are in hand to seek transfer of Union membership from either the GMB or Unison.
Brian Healy
Assistant Secretary

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364
Use of Newstart in BT Wholesale
Branches will be aware from LTB 250/05 of the letter to Bill McClory, Assistant Secretary, dated 20 May 2005 stating that a number of Business Units would be utilising Newstart within the window of 23 May 2005 - 30 June 2005.
Branches will also be aware from discussions on resourcing that the focus for the coming year will be on
re-skilling in order to meet the requirements for 21CN, Broadband etc. BT Wholesale confirm that there is no agreed requirement for BT Wholesale to offer Newstart during this window. However, work is still being finalised in Wholesale Markets to confirm whether there is a small requirement, of around 10 people. Should BT Wholesale decide to make limited targeted offers there will be further discussions accordingly, but given past success to date in redeployment, offering Newstart will be the last option.
Brian Healy
Assistant Secretary

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365
TI Proposition 61 - Carry Over of Annual Holiday
Following correspondence with BT on the terms of the above proposition, the following reply has been received from Ian Flynn, BT Group Industrial Relations Manager.
Carry Over of Annual Holiday
"Thank you for your letter dated 17th January 2005. I have considered very carefully and in detail the content of the proposition and the issues that it raises.
For people working anything other than a five-day week, holiday is calculated in hours. For nine-day fortnight people in the week that the individual is due to work all 5 days they will use 40 hours (5 x 8 hours) leave to cover the full week. In the 2nd week the individual will only work 4 days i.e. 32 hours
(4 x 8 hours) - hence the two week period is accounted for as 40 hours plus 32 hours = 72 hours.
Consequently, it appears that what the proposition is seeking is to be able to carry over 40 hours, i.e. "sufficient hours of annual holiday at the end of the holiday year to enable the individual to have, as a minimum, the equivalent of a full week free from duty".
Having carried over 40 hours an individual could then use it to take more than five days leave, in one of the shorter weeks.
I therefore believe it is entirely reasonable that the Company maintains its current position, which is totally fair and equitable, that is those people whose attendance is calculated in hours, then leave is calculated in hours, taken in hours and 36 hours is the maximum carry over. Should you wish to discuss the matter further, please feel free to give me a call."
Any enquiries on this paragraph should be addressed to my office at CWU Headquarters.
Grace Mitchell
Assistant Secretary

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366
One IT - Skills Capture and CVs
The Union has been in detailed discussions over the use of CVs within One IT and requiring better clarification on the need to complete and update CVs. In discussions management have outlined the compelling reasons and business drivers for the One IT Transformation programme. To deliver the One IT vision requires an unprecedented amount of change in the manner in which its employees, processes and technologies work. Central to the long term success is the manner which One IT can deploy resources. Following the dissolve and rebuild of the One IT organisation, management are creating a centralised resourcing model with the intent of maximising BT people onto the critical key programmes. The model will align people's skills through an active and aggressive training programme of upskilling, where, instead of spreading people too thinly, they will work on one of the 29 identified key programmes, and have a clear focus on meeting and delivering the needs of One IT customers.
In the former BT Exact, resource allocation decisions were primarily taken locally. Management complained that this inhibited flexibility and precluded the deployment of capability in a manner in which both its people and the business could derive maximum value. Project Upmarket was created to assist this process by encouraging former BT Exact people to place their CV and skills on the Enterprise system. They report that the responses received were encouraging.
Management state that as they develop their resourcing model it is vital that as new opportunities arise, they hold information on all of their people to ensure that they have a complete overview of the skills and where resources can be best deployed. It is also vital that on an individual basis they have current and complete information. To ensure they have compliance, it will be a future requirement that all One IT people submit this detail.
Management accept that for some CWU grades that this will be a new and unusual experience. However, assurances have been given that where assistance and support is required in providing this information, the Continuity Manager will work with the individual to allay any personal concerns they may have.
Furthermore, management have given assurances that the manner in which this data is held will be in accordance with the Data Protection Act and no personal information will be passed across to partners/customers without the expressed permission of the individual. The capturing of skills/CVs will be used internally by the Resource Planning function and Continuity managers to assist the process of assigning people to new projects and to drive their reskill/upskill process.
Brian Healy
Assistant Secretary

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367
Revised Performance Management - One IT
Discussions have taken place with One IT management over its Performance Management Processes. Currently, there are five different Performance Management processes across One IT and within the framework of the One IT organisation. Management state that this is not sustainable and is duplicated effort and inefficient. It is their view, that there needs to be a clear link between the One IT programme and its people who will be working on 90 day deliverables.
The 'Maximising My Performance' system has already provided clearer definitions and guidance. This in turn has formed the basis for a fairer and consistent application of the Performance Management processes for all CWU represented grades. According to management the revised performance management model will allow One IT to focus on both short term and long-term performance and ensure that it has the right skills within the organisation to meet customer requirements.
In support of the revised model one of management's key priorities will be to provide clarity for all of One IT people on their roles, what is expected of them, performance standards and how they contribute and align to the business.
Management confirm that the revised performance management framework is designed purely for the management of its people. It certainly is not the intention of One IT to use the revised performance management framework for areas such as setting salary, remuneration or review for CWU members, unlike the practice for Connect represented grades.
This revised performance management framework will be aligned to the One IT scorecard and to this effect the end year review cycle for CWU members will adjust from 1 April 2005 to 31 March 2006. As an interim measure, this will mean that the current performance cycle will operate for 18 months.
Brian Healy
Assistant Secretary
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POSTAL
368
Customer Facing Standard Operating Procedures (SOPs) - National Roll-out
Branches/representatives were advised in BOB 7, 18th February 2005, of the National Terms of Reference that had been agreed to cover a trial of 14 Customer Facing SOPs. Following the conclusion of the trial the national review/evaluation took place to ensure the content of the SOPs were fit for purpose/national deployment.
At the review we ensured that all of the input from the local/divisional representatives in the trial areas was taken into account and that the 8 delivery and 6 access SOPs were amended to the union's satisfaction. The issue of the approach to national roll-out, ongoing purpose/maintenance and general use of SOPs was then clarified with Royal Mail and jointly confirmed. The union have clearly established within these discussions the following:

Attached is a copy of the Work Time Learning Brief and SOP Change Control Process that will be used to support the deployment for the information of Branches.
The roll-out of these initial 14 SOPs is scheduled for week commencing 27th June 2005. All future proposed SOPs will be subject to joint reviews in a similar way to ensure no SOP is rolled out before it has been fully evaluated by the CWU at both local and national level.
Any enquiries regarding the content of this paragraph should be addressed to Martin Collins, Assistant Secretary, Indoor Department, quoting reference L.530.09 or Bob Gibson, Assistant Secretary, Outdoor Department, quoting reference 530.03.
Att:PE07a PE07b

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