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WEEKLY INFORMATION FROM THE COMMUNICATION WORKERS UNION
SUMMARY

Attachments or LTB's can be emailed or downloaded from the National Site
Volume 10 Issue 33 Paragraphs 506-518 26 August 2005

SUMMARY
GENERAL
506 Headquarters Printing and Reprographic Services
507 Union Skills III Course
508 Equality & Diversity Mandatory Training For Branch Officials
509 Preventing Trident Replacement: Stratigic Planning Replacement
EQUAL OPPORTUNITIES
510 Harassment Complaints Database - Union Policy
HEALTH AND SAFETY
511 Radio's and Hi -Fi Systems in Mailcentre and Delivery Offices Purchased with (First Line Fix Funding)
512 TUC Safety Rep Award 2005 (TUC Congress Awards)
TELECOMS
513 BT Wholesale - 21CN Resourcing
514 Telewest - Lead Times
515 Network Engineering Journey (NEJ) - Pilot Update Briefing
516 BT Wholesale - New Operating Model: e-response
517 Network Operations - Horizon Team Vehicle Review
POSTAL
518 Parcelforce Worldwide Final August 2005 Bank Holiday Operational Arrangements
LETTERS TO BRANCHES
401 17/08/05 August Bank Holiday Pay Arrangements - Dave Ward
402 17/08/05 Christmas Pay Arrangements 2005 - Dave Ward
403 17/08/05 O2 pay 2005 - Consultative Ballot - Jeannie Drake
404 18/08/05 RM Finance Operation Pay Agreement 2005 - Andy Kerr
405 18/08/05 Parcelforce Worldwide August Bank Holiday 2005 Final Operating Arrangements - Terry Pullinger
406 19/08/05 Moving National Issues Forward - Dave Ward
407 19/08/05 National Union's Campaign Against Post Office Privatisation - General Secretary
408 19/08/05 TUC Safety Rep Award 2005 - Dave Joyce
409 19/08/05 BT Global Services - Occasional Use Services, Transportable Earth Station and Satnet Businesses - W McClory
410 22/08/05 Service Agility - Glenys Weinstein
411 23/08/05 6 month Budget Reports - Tony Kearns
412 23/98/05 Christmas 2005 D to D Arrangements - Bob Gibson
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GENERAL
506
Headquarters Printing and Reprographic Services
Branches and Representatives will wish to know that CWU Headquarters have recently acquired new reprographics equipment. The purpose of broadcasting this information is to inform you that we are now able to offer a print service to branches that we believe will be within a price range that you will find competitive. Amongst the services we can provide are colour or black & white posters, leaflets, booklets etc. It is not possible to produce a price list as prices will vary dependent on each individual job based on quantity, timescale, delivery requirements etc. If you would like more information about this service or wish to receive a quote for a particular piece of work then please ring or email Jacquie Winter, Acting Head of Post & Reprographics. 020 8971 7218
jwinter@cwu.org

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507
Union Skills III Course
The Communication Workers Union has organised a Union Skills III Course, to be held at the Union's Education & Training Centre at Alvescot Lodge. All courses held at Alvescot Lodge are accredited with the National Open College Network. This is a fully integrated course.
The course will be held from 28 November - 2 December 2005
The closing date for nominations is 13 October
Only members who have attended a Union Skills I/Induction and a Union Skills II course are eligible for nomination. We particularly encourage branches to nominate women, ethnic minorities, people with disabilities and young members who are often under-represented on the CWU Education and Training Programme.
All courses at Alvescot are residential. The cost of tuition, food and accommodation will be met from the General Fund. Branches requiring financial assistance from the General Fund to enable them to send students to the course, must submit the request with the nomination, to enable the Trustees to consider the request in time. The Education Centre can offer child-minding facilities for a maximum of three under school age children at any one time. If any applicant from your branch would like child-minding facilities, can you please advise the age and sex of the child on the application form. Further information on the child-minding arrangements will then be sent to successful applicants.
Those nominees who are Committee Members, Branch Representatives or Branch Officers are entitled to leave with pay.
Nominations should be made on the form for Education Courses, and returned to Alvescot Lodge by the closing date shown. If you nominate more than one member (a maximum of two please), indicate the order of preference if necessary and please apply for only one course at a time. If a member is refused a place, due to oversubscription, then indicate this on a subsequent application for another date.
Application forms should be addressed to: Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, Bampton, Oxon OX18 2PY. Telephone: 01993 843373; Fax: 01993 840960; email: mtodd@cwu.org

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508
Equality & Diversity Mandatory Training For Branch Officials
In line with Conference policy, we now require branches to submit applications for the following mandatory Equality & Diversity courses.
These courses are being held in the North West Region:
Wednesday 21st September - Manchester
Wednesday 28th September - Stockport
Tuesday 4th October - Preston
Wednesday 12th October - Liverpool
Further dates and venues for other regions will be published in due course.
Nominations should be made on an application form for Union courses and returned as soon as possible to Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, Bampton, Oxon OX18 2PY. Telephone: 01993 843373; Fax: 01993 840960; email: mtodd@cwu.org

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509
Preventing Trident Replacement: Stratigic Planning Replacement
Campaign for Nuclear Disarmament have called a one-day strategic planning conference "Preventing Trident Replacement" to be held on Saturday 3rd September from 10.30 a.m. to 5.00 p.m. at the Resource Centre, 356 Holloway Road, London N7 6PA.
This conference is to help shape the strategy of the ongoing campaign to prevent the replacement of the UK's Trident's nuclear weapons system. Experts and activists will situate the possible replacement in a wider context of both recent global political and military developments and changing policies towards nuclear weapons within nuclear weapons states.
The conference will also consider the progress in research and developments towards new nuclear weapons which increase the threat of their use once again - 60 years after the destruction of Hiroshima and Nagasaki.
Individual strategy sessions will bring together campaigners from Parliament, trade unions, faith communities, youth and student movements, legal and diplomatic fields, and activities targeting bases and those engaging in local community activity, to discuss and plan the way forward for the campaign in their own areas.
Participants include: Tony Benn, Jeremy Corbyn MP, Dr Valerie Flessati, John Holmes CWU, Professor Robert Hinde. Dr Kate Hudson, Dr Dominick Jenkins, Dr Rebecca Johnson, Dr Sian Jones, Bruce Kent, Dr Caroline Lucas MEP, Phil Shiner.
Branches are asked to bring this conference to the attention of our members and anyone wishing to attend should contact Ben Folley, CND National Campaigns Worker, on 020 7700 2393 or on campaigns@cnduk.org
Any enquiries on this paragraph should be addressed to the General Secretary's Department quoting the reference GS 15.7.

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EQUAL OPPORTUNITIES
510
Harassment Complaints Database - Union Policy
Branches are again reminded of the need to fill in the Harassment Complaints Database (HCD) Forms, as illustrated in LTB 450/04.
Please ensure that all reps have a copy of LTB 450/04 as it contains useful guidance as well as the form itself. Branches may also find LTB 289/04 useful which contains information on the Harassment Helpline and the Harassment Advice Network as well as the HCD.
The completion of the HCD forms is part of our agreement with the Equal Opportunities Commission and is, therefore, CWU policy. (The full agreement can be found in LTB 292/04)
The Equal Opportunities Commission has raised concerns with us regarding the completion rate, which we need to address, otherwise we will fall foul of the agreement. Therefore, please ensure that any complaint raised with branch reps by members that involves possible Harassment should be notified to HQ via these forms.
We appreciate that this will add to an already busy work schedule for those reps that have the responsibility for completing them, but there is no scope for non-compliance. We must accept that this will become an accepted culture in terms of harassment reporting.
The data that will come through to HQ will be vital in enabling us to analyse and identify any obvious patterns where problems exist.
We extend our appreciation to all those branches already complying with the policy and look forward to the co-operation of all Branches in this matter.
Any enquiries regarding this paragraph please contact Michèle Emerson at CWU HQ.

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HEALTH AND SAFETY
511
Radio's and Hi -Fi Systems in Mailcentre and Delivery Offices Purchased with (First Line Fix Funding)
A number of Branches, Area Reps, and individual members have written in to Headquarters to various departments on the above subject. Would those Branches and individuals please accept this as an interim response to those complaints raised.
I reproduce below a copy of the letter which has been sent to Sandy Batho Head of Employee Relations Royal Mail Letters.
"Sandy Batho
Head of Employee Relations
Royal Mail UK
People & Reorganisation Development
4th Floor
35 Rathbone Place
London W1T 1HQ
Dear Sandy,
Radio's and Hi -Fi Systems in Mailcentre and Delivery Offices Purchased with (First Line Fix Funding)
I wish to bring to your attention the fact that several departments within CWU Headquarters have been deluged with letters and complaints regarding the above. It would appear that first line fix funding is being used to purchase and install radios and multi speaker hi-fi systems without consulting our Area Safety Reps, or taking careful account of how these systems are being installed and the impact and stress caused to our members by the constant playing of loud music. Whilst some members obviously enjoy the provision of music that is not an opinion universally supported by our members and of course the location of speakers can mean that some workstations are located nearer to the speaker systems than others, meaning that there is an imbalance in the level of noise output by the systems causing an unnecessary and unwelcome exposure to noise.
As Royal Mail management have caused this problem which is clearly growing, I would like to know how you propose to resolve it and I would therefore appreciate your early comments and those of the people who manage the first line fix budget in order so we can resolve this problem and that Royal Mail can resolve health and safety issues created which could cause a breach of duty of care, the noise at work regulations, HSE stress standards and Royal Mails own stress policy.
I am enclosing a sample batch of recent letters received on this subject which are forwarded to you in confidence
I look forward to hearing form you at your earliest convenience.
Yours Sincerely
Dave Joyce
National Health, Safety & Environment Officer"
All enquiries relating to the above should be addressed direct to Dave Joyce National Health, Safety & Environment Officer quoting ref: E2.

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512
TUC Safety Rep Award 2005 (TUC Congress Awards)
I am pleased to be able to inform Branches that Barry Gapes of CWU London City West branch has won the 2005 TUC Safety Representatives award, to be presented at the TUC Congress which takes place in Brighton from 12-15 September.
Andy McArthur of Eastern No 6 branch, the CWU's other nomination, also made it through to the judges final shortlist and I am informed it was a close run thing but in line with the practice for all TUC awards there will be one overall winner of the award.
The Award which is now in its third year and was introduced by the TUC General Council to demonstrate and acknowledge the range of work currently undertaken by safety representatives on behalf of their members and the community.
The TUC make the award to a trade unionist who represents the best aspects of being a Safety Representative. The CWU Health, Safety & Environment Committee has given the award scheme its full backing inviting one nomination from each of the Union's 10 Regional Health & Safety Forums.
I am delighted that a CWU Safety Representative has won the award and wish to acknowledge the work undertaken by Barry and Andy because they represent the best aspects undertaking a CWU Safety Rep's role in BT and Royal Mail.
The CWU will never rest on the issue of health and safety. Through Safety Reps like these we will work to ensure that our members are able to leave work every day as healthy as when they arrived. There can be no higher cause for trade unions than saving lives and preventing injury and ill health at work - no higher calling than doing so by becoming a safety Rep.
TUC Senior Health & Safety Officer Hugh Robertson has confirmed that there was a very high standard of entry this year with Barry and Andy both outstanding. Barry's entry finally impressed the judges as one demonstrating the greatest achievement as a Safety Rep.
General Secretary Billy Hayes added the following statement: "I share the delight in the news that a CWU Safety Rep has won the award and my personal congratulations go to Barry because by its nature CWU members work can often be a hazardous occupation and dedicated Safety Reps like Barry and Andy undergo a great deal of training and play a vital role in helping to safeguard CWU members against the risks they encounter every day in their work environment. This accolade is just reward for their efforts".
All enquiries concerning the above should be addressed to Dave Joyce, National Health, Safety & Environment Officer, quoting reference EX10.

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TELECOMS
513
BT Wholesale - 21CN Resourcing
Further discussions have taken place over the shape of what is required to implement the introduction of the 21CN platform. Firstly, the priority was reported as being to define and source the optimum required resources (skills, numbers of skills to be located, etc) to build and operate, against the requirements of the 21CN Programme. The purpose is to build the demand and supply dynamics and to identify very early on possible gaps in terms of skills and availability.
Branches will see from the attached slides the work that has been undertaken to date. It should be stressed however, that this is a working draft and the situation will change as the company gets a better understanding of the totality of the physical activity required.
Brian Healy
Assistant Secretary
Attachment

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514
Telewest - Lead Times
Following on from the initial report in Branch Officials Bulletin No.32/2005, paragraph 497, management have responded to areas where the Union has requested further clarification and resolution.
The length of the working day that was of concern for some is confirmed as 7.5 hours to qualify for the additional £50 bonus; this could apply on working 22.5 hours overtime.
Telewest have accepted the points made on the Working Time Directive and will monitor them using the Field Administrator Team and escalate any potential issues to national management.
Brian Healy
Assistant Secretary

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515
Network Engineering Journey (NEJ) - Pilot Update Briefing
Following the identification of problems with regard to data quality, the trial in Birmingham and Newcastle has been put on hold. Attached for the information of Branches is a copy of an internal BT briefing.
Brian Healy
Assistant Secretary
Attachment

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516
BT Wholesale - New Operating Model: e-response
It was indicated in last week's report to Branches in Branch Officials Bulletin No 32/05, paragraph 500, that Network Operations would be leading on gathering information on the NOM. One method would be by e-response and the associated documentation is attached which leads on asking questions on how members feel with regards to working in Network Operations.
Brian Healy
Assistant Secretary
Attachment 1 Attachment 2 Attachment 3

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517
Network Operations - Horizon Team Vehicle Review
As part of the review for the replacement schedule for existing vehicles, management also took the opportunity to review the contractual terms and conditions of some (ex-BT Cellnet transferees). With recent changes in Tax Law, BT state they are not in a position to allow the continuance of personal use of commercial vehicles.
The discussions at the moment are positioned with the company on an exceptional basis and any ring-fenced condition to agree to "Business Need" vehicles for those working to the O2 Cellnet contract. This is subject to those meeting the pre-existing requirements of annual mileage and daily use. The BT Corporate terms and conditions for "Business Needs" scheme are posted on http://transport.intra.bt.com/fleet/ccu/ordering_businessneeds.htm.
In the discussions it became clear that for some sites and locations there is a requirement for a 4x4wd vehicle. The company has agreed to provide a list of the sites which the company has determined will require a 4x4wd vehicle. It is the intent of the Executive to send out the list in an attempt to identify any omissions which Branches wish to be considered.
In the event of individuals not opting for the "Business Needs" vehicle, they will be provided with a standard commercial vehicle with no personal use under the existing "Parking at Home" arrangements.
The Executive believes the potential 4x4wd vehicles under consideration may have a cost/tax implication. This is being explored further and will be reported upon when the situation is clearer on the implications.
Brian Healy
Assistant Secretary

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POSTAL
518
Parcelforce Worldwide Final August 2005 Bank Holiday Operational Arrangements
Attached for the information of Branches are the details for the above mentioned subject.
Any enquiries regarding this matter should be addressed to Terry Pullinger, Assistant Secretary, quoting the reference 106.
Att: PE20

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